Frequently Asked Questions
Find answers to common questions about our tailoring and repair services.
Service Information
What types of alterations do you offer?
We offer a wide range of alterations including hemming, taking in or letting out seams, sleeve adjustments, waist modifications, and complete resizing. We work with all types of garments from casual wear to formal attire.
How long do alterations typically take?
Most standard alterations are completed within 5-7 business days. Complex projects may require additional time. We'll provide an estimated completion date during your consultation.
Do you offer rush services?
Yes, we offer rush services for urgent projects. Additional fees apply based on the required turnaround time. Please discuss your timeline during booking.
Pricing & Payment
How is pricing determined?
Pricing depends on the complexity of the work, materials required, and time involved. We provide detailed quotes after examining your garment during the consultation.
What payment methods do you accept?
We accept cash, card payments, and bank transfers. Payment is typically due upon completion of the work, though deposits may be required for larger projects.
Do you offer refunds?
We stand behind our work. If you're not satisfied with the results, please contact us within 7 days of completion. We'll work with you to address any concerns.
General Information
Do I need to make an appointment?
While walk-ins are welcome, we recommend scheduling an appointment to ensure we can dedicate proper time to your consultation and avoid waiting.
What should I bring to my appointment?
Please bring the garment you'd like altered or repaired, along with any specific requirements or preferences. If possible, bring the shoes or accessories you plan to wear with the garment.
Can you work with delicate fabrics?
Yes, we have experience working with delicate fabrics including silk, chiffon, lace, and fine wool. We use appropriate techniques and materials for each fabric type.
Still Have Questions?
If you have additional questions, we're here to help. Contact us for personalized assistance.
Contact Us