Scheduling
Appointments can be scheduled by phone, email, or in person. We recommend booking in advance, especially during busy periods.
Please review our studio guidelines to ensure a smooth and pleasant experience for everyone.
We operate by appointment to ensure quality service and minimize waiting times for all clients.
Appointments can be scheduled by phone, email, or in person. We recommend booking in advance, especially during busy periods.
Please arrive on time for your appointment. If you're running late, please call us. Late arrivals may need to be rescheduled.
We require at least 24 hours notice for cancellations. This allows us to offer the slot to other clients.
Proper preparation ensures the best results and helps us work efficiently.
Please bring garments that are clean and dry. This allows us to take accurate measurements and work more effectively.
If your garment has removable parts or accessories, please bring everything. This helps us understand the complete design.
Please inform us of any special requirements, fabric sensitivities, or specific preferences during your consultation.
We maintain a clean, organized workspace to ensure quality results and safety for all.
We ask that all clients treat our staff and other clients with respect. A positive environment benefits everyone.
Please keep track of your personal belongings. We're not responsible for items left unattended in the studio.
Children are welcome but must be supervised. For safety reasons, pets are not permitted in the work area.
Understanding our payment and collection policies helps ensure smooth transactions.
Payment is typically due upon completion. For larger projects, a deposit may be required at the start of work.
Completed items should be collected within 30 days. We'll notify you when your garment is ready.
Please inspect your garment upon collection. We're happy to address any concerns immediately.
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