Studio Rules & Guidelines

Please review our studio guidelines to ensure a smooth and pleasant experience for everyone.

Appointment Information

We operate by appointment to ensure quality service and minimize waiting times for all clients.

Scheduling

Appointments can be scheduled by phone, email, or in person. We recommend booking in advance, especially during busy periods.

Punctuality

Please arrive on time for your appointment. If you're running late, please call us. Late arrivals may need to be rescheduled.

Cancellations

We require at least 24 hours notice for cancellations. This allows us to offer the slot to other clients.

Preparing Your Garments

Proper preparation ensures the best results and helps us work efficiently.

Clean Items

Please bring garments that are clean and dry. This allows us to take accurate measurements and work more effectively.

Complete Items

If your garment has removable parts or accessories, please bring everything. This helps us understand the complete design.

Special Instructions

Please inform us of any special requirements, fabric sensitivities, or specific preferences during your consultation.

Studio Environment

We maintain a clean, organized workspace to ensure quality results and safety for all.

Respectful Behavior

We ask that all clients treat our staff and other clients with respect. A positive environment benefits everyone.

Personal Belongings

Please keep track of your personal belongings. We're not responsible for items left unattended in the studio.

Children and Pets

Children are welcome but must be supervised. For safety reasons, pets are not permitted in the work area.

Payment & Collection

Understanding our payment and collection policies helps ensure smooth transactions.

Payment Terms

Payment is typically due upon completion. For larger projects, a deposit may be required at the start of work.

Collection

Completed items should be collected within 30 days. We'll notify you when your garment is ready.

Quality Check

Please inspect your garment upon collection. We're happy to address any concerns immediately.

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